Is this Ardo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ardo have a swimming pool?

Yes, this Ardo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ardo?

Best-rates for the Ardo starts from $176 per night with includes Balcony/Terrace, Business Services, Spa, Bar, Pool, Designated Smoking Area, Breakfast, Internet, Toiletries, Guest Services, Bedding/Linens, Wellness Facilities, Air Conditioner, Sports/Activities, Accessibility, Restaurant, Entertainment, Child Friendly, Laundry, Parking, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ardo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ardo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ardo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ardo?

Based on the information reported by the owner or manager, the Ardo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ardo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ardo are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ardo | Hotel in Townsville

| 9.6 (274 Reviews) | 1 Bathroom

Hotel in Townsville

Waterfront hotel with 3 restaurants and spa services
Along with 3 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and valet parking.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Designer toiletries

Toothbrush and toothpaste (on request)

Shampoo

Private bathroom

Toilet paper

Shower

Hair dryer

Towels

Rainfall showerhead

Soap

Bedroom

Premium bedding

Air conditioning

Bed sheets

Hypo-allergenic bedding

Pillow menu

Iron/ironing board

Desk

Free local calls

Slippers

Local maps

Mobile key entry

Guidebooks/recommendations

Safe

Restaurant dining guide

Electrical adapters/chargers

Access via exterior corridors

Phone

Separate sitting area

Chef

Soundproofing

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 34.95-44.95 per person

Room service available

1 poolside bar and 1 bar

3 restaurants

Minibar

Free bottled water

Dining room

Champagne service

Parking

Free extended parking on site

Wheelchair-accessible parking and van parking available

Uncovered valet parking on site (AUD 20.00 per day)

Accessibility

Stair-free path to entrance

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Wheelchair-accessible pool

Wheelchair-accessible path to elevator

Elevator door width (inches): 910

5 on-site accessible parking spaces

Wheelchair-accessible parking

Wheelchair-accessible van parking

Pool access ramp on site

Lever door handles

Pool hoist on site

Wheelchair-accessible public washroom

Well-lit path to entrance

Elevator

Activities

Casino

Health/beauty spa

Private picnics

Spa services

Outdoor pool

Free bicycle rentals

General

Conference center

Elevator

English

Designated smoking areas (fines apply)

Romance packages available

Couples dining

Guest Services

Separate dining area

Soundproofed rooms

Highchair

Outdoor pool

Changing table

24-hour front desk

Daily housekeeping

Multilingual staff

Dry cleaning service

Concierge services

Luggage storage

Porter/bellhop

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Balcony

Spa

Body treatments

Massage - Thai

Massage - Swedish

Massage/treatment rooms

Massage - deep-tissue

Massage - sports

3 treatment rooms

Couples treatment room(s)

Massage - prenatal

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for aud 80.0 per day.

Payment Policy

Fee for buffet breakfast: approximately aud 34.95 to 44.95 per person uncovered valet parking fee: aud 20.00 per day rollaway bed fee: aud 80.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shelby

Oct 9, 2025 09:27:10 AM

Review Score: 10

Summary: Beautiful view and nice and quiet. Love the beds and pillows. So comfy. Easy parking.

See All Reviews

Room Arrangement

Room Info	Facilities
Corner Suite Room Size: 786 square feet m² 1 King Bed	General Streaming services, Square feet - 786, Square meters - 73, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 22, Marina view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, LCD TV
Ocean King or Twin Room Room Size: 356 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Number of bedrooms - 1, Square feet - 356, Square meters - 33, LCD TV, Ping - 10, No rollaway/extra beds, No cribs (infant beds), Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Marina Accessible King or Twin Room Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Square feet - 355, Wheelchair accessible, Square meters - 33, LCD TV, Ping - 10, No rollaway/extra beds, No cribs (infant beds), Marina view, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Ocean Accessible King or Twin Room Room Size: 356 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Number of bedrooms - 1, Square feet - 356, Wheelchair accessible, Square meters - 33, LCD TV, Ping - 10, No rollaway/extra beds, No cribs (infant beds), Wheelchair-accessible bathroom vanity, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean King Room Room Size: 356 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Digital TV service, Number of bedrooms - 1, Square feet - 356, Square meters - 33, LCD TV, Ping - 10, Streaming services, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean Corner Suite Room Size: 786 square feet m² 1 King Bed	General Square feet - 786, Premium TV channels, Number of bedrooms - 1, Ping - 22, Number of living rooms 1, LCD TV, Streaming services, Square meters - 73, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Marina King or Twin Room Room Size: 355 square feet m² 2 Twin Beds	General Number of living rooms 0, Digital TV service, Number of bedrooms - 1, Square feet - 355, Square meters - 33, LCD TV, Ping - 10, No rollaway/extra beds, No cribs (infant beds), Balcony, Marina view, Bed count minimum 2, Bed count maximum 2
Marina Corner Suite Room Size: 786 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 786, Digital TV service, Number of bedrooms - 1, Ping - 22, Extra bed count 1, Number of living rooms 1, LCD TV, Free cribs/infant beds, Square meters - 73, Marina view, Bed count minimum 1, Bed count maximum 1
Ardo Suite Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Digital TV service, Number of bedrooms - 1, Ping - 12, Square feet - 431, LCD TV, Streaming services, Square meters - 40, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Marina King Room Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Digital TV service, Number of bedrooms - 1, Square feet - 355, Square meters - 33, LCD TV, Ping - 10, Streaming services, No rollaway/extra beds, No cribs (infant beds), Balcony, Marina view, Bed count minimum 1, Bed count maximum 1