Is this NASPA New Otani pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NASPA New Otani?

Check-in time for NASPA New Otani starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NASPA New Otani have a swimming pool?

Yes, this NASPA New Otani has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NASPA New Otani?

Best-rates for the NASPA New Otani starts from $148 per night with includes Internet, Fireplace/Heating, Restaurant, Entertainment, Hot Tub, Private Pool, Spa, Laundry, Business Services, Wellness Facilities, Guest Services, Breakfast, Parking, Pool, Accessibility, Transportation/Shuttle, Sports/Activities, Skiing, Bar, Barbecue/Outdoor Cooking, Air Conditioner, Designated Smoking Area, Security/Safety, EV Charge Station, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is NASPA New Otani a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NASPA New Otani wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NASPA New Otani has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NASPA New Otani?

Based on the information reported by the owner or manager, the NASPA New Otani indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NASPA New Otani?

Based on the information reported by the owner or manager, details for the cancellation policy for the NASPA New Otani are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

NASPA New Otani | Hotel in Yuzawa

| 8.5 (427 Reviews) | 2 Bathrooms 55 Guests

Hotel in Yuzawa-machi, Yuzawa

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

NASPA New Otani is located in Yuzawa.

This 459 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Security/Safety, and several others. This is a 4 star rated property and has over 427 reviews with the average score of 8.5 . Coming to Yuzawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 459 Bedrooms Hotel if you want to learn more about this place in Yuzawa. These details are authentic, as they are provided by our partner, booking.com.

This NASPA New Otani in Yuzawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NASPA New Otani”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Restaurant

Coffee house on site

Kids' meals

Parking

Free parking

Parking on site

Parking

Accessible parking

Electric vehicle charging station

Private Parking

Activities

Ping-pong

Game room

Temporary art galleries

Locker rooms

Hot tub/Jacuzzi

Sauna

Fitness

Tennis court

Open-air bath

Spa lounge/Relaxation area

Spa facilities

Indoor pool

Massage

Hiking

Skiing

Fitness center

Karaoke

Public Bath

Indoor pool (year-round)

Cycling

Hot spring bath

Steam room

Tennis equipment

General

Elevator

Wifi in all areas

Family rooms

Chapel/Shrine

Designated smoking area

Safe

Heating

Air conditioning

Non-smoking rooms

Guest Services

Strollers

Fax/Photocopying

Suit press

Daily housekeeping

Dry cleaning

Shuttle service (free)

Shuttle service

Laundry

Baggage storage

Lockers

Vending machine (drinks)

Meeting/Banquet facilities

24-hour front desk

Ironing service

Internet

Free Wifi

Internet

Wifi

Outdoors

BBQ facilities

Security/Safety

Key access

Smoke alarms

CCTV outside property

Fire extinguishers

CCTV in common areas

Security alarm

24-hour security

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Process in place to check health of guests

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Skiing

Ski pass vendor

Ski storage

Ski school

Ski rental on site

Ski-in, ski-out access

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests with children must inform the property at time of booking. please specify how many children will be staying and their respective ages in the special request box, please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. please contact the property for more details, only skiing is is possible at the property. snowboarding is not possible.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews

Value for money:

8.35

Location:

8.64

Staff:

8.94

Facilities:

8.68

Comfort:

9.05

Cleanliness:

9.07

Nov 13, 2025 08:00:00 AM

Review Score: 8

Singapore

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Western Suite Room Type: Suite Room Size: 111 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Slippers, Free toiletries, Private bathroom, Shower, Toilet, Bathtub General Safe, Air conditioning, Heating, Trash cans Kitchen Electric kettle, Refrigerator Living Area Sitting area Media & Technology Flat-screen TV View View Bedroom Wardrobe or closet Room Amenities Clothes rack, Yukata Pool and Spa Pool towels
Japanese Suite Room Type: Suite Room Size: 111 m² 5 Futon bed(s) Bed	Bathroom Hairdryer, Slippers, Free toiletries, Private bathroom, Shower, Toilet, Bathtub General Safe, Air conditioning, Heating, Trash cans Kitchen Electric kettle, Refrigerator Living Area Sitting area Media & Technology Flat-screen TV View View Bedroom Wardrobe or closet Room Amenities Tatami (traditional Japanese flooring), Clothes rack, Yukata Pool and Spa Pool towels
Family Room with Tatami Area Room Type: Family Room Size: 50 m² 2 Twin bed(s) Bed 3 Futon bed(s) Bed
Japanese room 20 tatami Room Type: Family Room Size: 74 m² 9 Futon bed(s) Bed
Japanese-Style Room (12 tatami) Room Type: Family Room Size: 50 m² 6 Futon bed(s) Bed
Superior Twin Room - Non Smoking Room Type: Twin Room Size: 37 m² 2 Twin bed(s) Bed
Superior Fourth - Non Smoking Room Type: Quad Room Size: 74 m² 4 Twin bed(s) Bed
Junior Suite Room Type: Triple Room Size: 74 m² 2 Twin bed(s) Bed 1 Sofa bed Bed
Superior Twin Room - Smoking Room Type: Twin Room Size: 37 m² 2 Twin bed(s) Bed
Superior Fourth - Smoking Room Type: Quad Room Size: 74 m² 4 Twin bed(s) Bed
Superior Twin Room Room Type: Twin 2 Twin bed(s) Bed
Standard Twin Room Room Type: Twin 2 Twin bed(s) Bed
Standard Twin Room Room Type: Twin 2 Twin bed(s) Bed