Is this Mackay Resort Motel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mackay Resort Motel?

Check-in time for Mackay Resort Motel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mackay Resort Motel have a swimming pool?

Yes, this Mackay Resort Motel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mackay Resort Motel?

Best-rates for the Mackay Resort Motel starts from $100 per night with includes Pool, Balcony/Terrace, Sports/Activities, Entertainment, Air Conditioner, Child Friendly, Bedding/Linens, Restaurant, Bar, Guest Services, Internet, Laundry, Fireplace/Heating, Designated Smoking Area, Business Services, Wellness Facilities, Breakfast, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mackay Resort Motel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mackay Resort Motel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mackay Resort Motel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mackay Resort Motel?

Based on the information reported by the owner or manager, the Mackay Resort Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mackay Resort Motel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mackay Resort Motel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mackay Resort Motel | Hotel in West Mackay

| 9.0 (951 Reviews) | 1 Bathroom

Hotel in West Mackay

Suburban motel with a coffee shop and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this motel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Limited housekeeping is available.
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Eco-friendly toiletries

Towels

Bedroom

Air conditioning

Heating

Blackout drapes/curtains

Bed sheets

Laptop-friendly workspace

Laundry detergent

Iron/ironing board

Soundproofing

Free long-distance calls

Phone

Window screens

Guidebooks/recommendations

Recycling

Restaurant dining guide

Desk

Free local calls

Local maps

Breakfast

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee 7:00 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends: AUD 5.00-20.00 per person

Free daily reception

Room service available

1 poolside bar and 1 bar

Coffee/tea in common area(s)

Freezer

Champagne service

Coffee/tea maker

Minibar

Mini-fridge

Free tea bags/instant coffee

Electric kettle

Parking

Onsite parking includes off-street options

Height restrictions apply for onsite parking

Free self parking on site

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

This property does not have elevators

Grab bar near toilet

Wheelchair-accessible registration desk

In-room accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Children's pool

Outdoor pool

Entertainment

43-inch Smart TV

Digital channels

Premium channels

General

Meeting rooms - 3

Conference center (603 square feet of space)

Business center

Banquet hall

Front-desk safe

English

Romance packages available

Designated smoking areas

Couples dining

TV in lobby

Guest Services

Laundry facilities

Fence around the pool

Outdoor pool

Soundproofed rooms

Pool gate

Children's pool

Children's games

Mini-fridge

Snack bar/deli

Laundry facilities

Daily housekeeping

Tour/ticket assistance

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Available in some public areas: Free WiFi

Outdoors

Terrace

Picnic area

Garden

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 8:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for aud 25.0 per night. cribs (infant beds) are available for aud 10.0 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately aud 5.00 to 20.00 per person crib (infant bed) fee: aud 10.0 per night rollaway bed fee: aud 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jun 4, 2025 04:21:27 AM

Review Score: 10

Summary: Staff was friendly and got our key from the lock box since we showed up after hours. On-site free parking, room was clean, comfortable and quiet. The heater didn't work but there is a portable heater in the closet to use. Priced reasonable. Plenty to a shop and eat around the hotel. Nice pool. We would stay here again

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury King Spa Suite Room Size: 377 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Shower/tub combination, Microwave, Square feet - 377, Square meters - 35, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Ping - 10.59, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 279 square feet m² 2 Queen Bed and Double Bed	General Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Microwave, Shower only, Square meters - 26, Square feet - 279, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Deluxe Queen Room Room Size: 279 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Microwave, Shower only, Square meters - 26, Square feet - 279, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Self-Contained Twin Room Room Size: 312 square feet m² 2 Queen Bed and Twin Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Toaster, Number of bedrooms - 0, Kitchenette, Shower/tub combination, Square meters - 29, Yard, Microwave, Stovetop, Square feet - 312, Cribs/infant beds (surcharge), Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Furnished balcony or patio, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Self-Contained Family Room Room Size: 462 square feet m² 4 Queen Bed and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Toaster, Kitchenette, Shower/tub combination, Number of bedrooms - 2, Square feet - 462, Microwave, Stovetop, Separate bedroom, Separate dining area, Number of bathrooms - 1, Square meters - 43, Cookware, dishware, and utensils, Private bathroom, Furnished balcony or patio, No rollaway/extra beds, No cribs (infant beds), Ping - 13.01, Garden view, Separate sitting area, Bed count maximum 4
Executive Spa Suite Room Size: 279 square feet m² 1 Queen Bed	General Private hot tub, Shower/tub combination, Number of bedrooms - 1, Ping - 7, Microwave, Square meters - 26, Square feet - 279, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Standard Twin Room Room Size: 312 square feet m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 29, Microwave, Shower only, Square feet - 312, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Ping - 8.77, Bed count minimum 2, Bed count maximum 2
Standard Twin Room, Accessible Room Size: 441 square feet m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Wheelchair-width doorways, Number of bedrooms - 1, Microwave, Shower only, Transfer shower, Separate bedroom, Wheelchair accessible, Square feet - 441, Number of bathrooms - 1, Ping - 12.39, Private bathroom, No rollaway/extra beds, Bathroom grab bars, No cribs (infant beds), Square meters - 41.0, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Family Room Room Size: 312 square feet m² 3 Queen Bed and Twin Beds	General Number of living rooms 0, Number of bedrooms - 2, Square meters - 29, Microwave, Shower only, Square feet - 312, Cribs/infant beds (surcharge), Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 8.77, Bed count maximum 3, Bed count minimum 3