Is this Palace Hotel Omiya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Palace Hotel Omiya?

Check-in time for Palace Hotel Omiya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Palace Hotel Omiya have a swimming pool?

No, this Palace Hotel Omiya does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palace Hotel Omiya?

Best-rates for the Palace Hotel Omiya starts from $132 per night with includes Fireplace/Heating, Bar, Guest Services, Wellness Facilities, Security/Safety, Restaurant, Child Friendly, Wheelchair Accessible, Toiletries, Breakfast, Internet, Laundry, Air Conditioner, Business Services, Entertainment, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palace Hotel Omiya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palace Hotel Omiya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palace Hotel Omiya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palace Hotel Omiya?

Based on the information reported by the owner or manager, the Palace Hotel Omiya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palace Hotel Omiya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Palace Hotel Omiya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palace Hotel Omiya | Hotel in Saitama

| 8.3 (1010 Reviews) | 7 Bathrooms 14 Guests

Hotel in Omiya, Saitama

Built in the convention complex Omiya Sonic City, Palace Hotel Omiya offers restaurants and cafes in the city famous for railways and bonsai culture. Rooms at this property were fully renovated in 2012 and are fitted with Sealy beds. Free WiFi is available throughout the property. The hotel is only a 3-minute walk from Omiya Station, which is served by 14 railway lines. Limousin buses to both Haneda and Narita airports are also available at the station. Every room at this hotel is air conditioned and comes with a fridge, electric kettle, flat-screen TV with satellite channels. For your comfort, slippers, free toiletries and a hair dryer are provided. Restaurants at Omiya Palace Hotel include Japanese, Chinese and French. There are 19 banquet and meeting rooms and a 24-hour front desk with luggage storage and Currency exchange services at the property. The Railway Museum is a 10-minute train ride away, while The Omiya Bonsai Art Museum, Saitama is a 20-minute train ride away from Palace Hotel Omiya. Saitama Super Arena and Hikawa Shrine can be reached within 10 minutes by public transport.

Palace Hotel Omiya is located in Saitama.

This 129 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Fireplace/Heating, Bar, and several others. This is a 4 star rated property and has over 1010 reviews with the average score of 8.3 . Coming to Saitama and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 129 Bedrooms Hotel if you want to learn more about this place in Saitama. These details are authentic, as they are provided by our partner, booking.com.

This Palace Hotel Omiya in Saitama is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palace Hotel Omiya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Wine/Champagne

Kids' meals

Restaurant

Coffee house on site

Kid-friendly buffet

Accessibility

Wheelchair accessible

Bathroom emergency cord

Raised toilet

Toilet with grab rails

General

Facilities for disabled guests

Heating

Non-smoking rooms

Wifi in all areas

Elevator

Air conditioning

Safe

Guest Services

Business center

Hair/Beauty salon

Fax/Photocopying

Suit press

Baggage storage

Room service

Dry cleaning

Currency exchange

24-hour front desk

Meeting/Banquet facilities

Ironing service

Daily housekeeping

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Security/Safety

24-hour security

Fire extinguishers

Smoke alarms

CCTV outside property

Key card access

CCTV in common areas

Security alarm

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Hand sanitizer in guest accommodation and common areas

First aid kits available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

System maintenance will be carried out from 18 december 2024 / 1:00 am - 4:00 am (tentative), *please note that the schedule is subject to change depending on the progress of the work, during this time, wi-fi service will be unavailable throughout the entire hotel.

Reviews

Value for money:

8.05

Location:

8.58

Staff:

8.88

Facilities:

8.59

Comfort:

8.88

Cleanliness:

8.78

Mikio

Oct 30, 2025 07:00:00 AM

Review Score: 9

Canada

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Although this hotel is frequently used for weddings, parties and meetings, it is extremely clean and quiet. The hotel is located within 5-minute walk from Omiya train station. There are two elevators at the exit of the train station; therefore, no problem of walking to the hotel with big luggage. There are many stores, restaurants and convenience stores around the hotel/train station (there is one beside the upper entrance level of the hotel). It is a very safe environment around the train station and the hotel. The buffet breakfast is excellent with a vast choice of foods, with a good mixture of traditional Japanese foods and Western-style foods. The service at the restaurant is impeccable, and the taste of food is excellent. The room (single) was spick and span clean with a comfortable bed. The room is small (Japanese standard size) but very functional, and quiet (I did not hear any noise such as water, or people in the corridor). A high-speed train (Shinkansen) bound north stops at Omiya station, and it takes about 30-35 minutes to Tokyo station and 25-30 minutes to Ueno station (from which a Keisei Express line to Narita Airport departs). It costs less than $15 US/$20 Can. for a commuter train to downtown Tokyo and return. Therefore, it is very cost-effective to stay at this hotel, because the price of the hotel is very good (including a buffet breakfast) compared to the price of hotels in downtown Tokyo.

Negative: There were no major complaints, except for a minor detail (the seaweed, Nori, and package at the breakfast buffet were stale).

Summary: Excellent location, comfortable bed and clean room with fabulous buffet breakfast

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room - Non-Smoking Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Single Room - Non-Smoking Room Type: Single Room Size: 15 m² 1 Twin bed(s) Bed	Bathroom Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Twin Room - Non-Smoking Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view, View Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Twin Room with Extra Bed - Non-Smoking Room Type: Triple Room Size: 24 m² 3 Twin bed(s) Bed	Bathroom Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view, View Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Corner Double Room - Non-Smoking Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Deluxe Twin Room - Non-Smoking Room Type: Twin Room Size: 34 m² 2 Twin bed(s) Bed	Bathroom Body soap, Shower cap, Bathrobe, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view, View Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers
Palace Suite - Non-Smoking Room Type: Suite Room Size: 52 m² 2 Twin bed(s) Bed	Bathroom Body soap, Shower cap, Bathrobe, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Smoke Alarm, Key card access, Carpeted, Heating, Trash cans, Air conditioning Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Electric kettle Living Area Sofa, Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock View City view, View Accessibility Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow, Yukata Food & Drink Bottle of water Safety features Air purifiers

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4.0 (1 Review)

Hotel

3 minutes walk from the east exit of Omiya stati/Saitama Saitama

Air Conditioner
TV
Wheelchair Accessible

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Palace Hotel Omiya | Hotel in Saitama

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Hotel in Omiya, Saitama

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